Monthly Archives: May 2015

Magento LiteMage Extension 1.0.2 Now Available

LiteMage Cache Banner

Magento LiteMage Extension version 1.0.2 is now available for download and upgrade.

Magento LiteMage Extension is one of the component for LiteMage Cache which is installed in each Magento store to control what should and should not be cached (ESI Hole Punching).

Version 1.0.2 include feature enhancements to make Magento LiteMage Extension more powerful and customizable especially for Magento stores with heavy customization. It also includes a feature to temporarily disable LiteMage Cache for certain URL and check if holes for ESI blocks are properly punched from your web browser, making troubleshooting faster and easier.

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Supercharge Your Magento Store with LiteMage Cache

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We are happy to announce that we now fully support LiteMage Cache, the world’s fastest Magento Full Page Cache for Magento across our Web Hosting plans and Managed Cloud Servers.

LiteMage Cache uses the advanced Edge Side Includes (ESI) of the latest LiteSpeed Web Server Enterprise 5.0 to punch holes in pages where information changes from visitor to visitor. The remaining content is saved to cache. When the next person visits the same page, the cached content is served quickly, with only the holes needing to be filled in with data for that visitor. LiteMage Cache also caches per-user data in private caches, so entire pages, even those with multiple holes, can be assembled completely from cache.

LiteMage Cache Hole Punching Small
Hole Punching (Click for a detailed version)

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24×7 Phone Support (BETA)

During the earlier years of Aspiration Hosting, the only option we offer to obtain Technical Support is by our 24×7 Helpdesk (and Emails which are piped into our Helpdesk). We have also added 24×7 Live Chat Support in the past few years.

Many of our clients have been requesting that we offer Phone Support but it is something that we hesitated due to a few reasons:-
– We were a small team with limited resources
– We used to only hire Level III grade Senior Technical Engineers
– Technical Support through the phone is more difficult to manage and document

We are happy to say that all of the above issues have been resolved:-
– As we grow bigger, this allows us to increase our team size
– We recently hired and trained a team of Level I & II grade Junior Technicians to provide phone support
– We will only offer basic Technical Support through phone and anything else will still go through our 24×7 Helpdesk

As such, we are now ready to offer 24×7 Technical Support over the phone! As this is still very new for us, we will launch our Phone Support program in BETA. Continue reading